JW Marriott New Orleans

Best location, friendly and helpful staffs especially Mohammad and the concierge at the hotel tour desk. Compliment waters filled everyday in the room is a plus because you don’t always have this simple treat in most of the hotels in the US. We signed up to their Marriott Bonvoy program and then get gift card and discount vouchers to use for foods, beverage and trips.. which is wonderful. We also enjoyed the Christmas dinner at the Fogo de Chao Brazillian Steak House which is right next and within the hall way to Marriott so much too.

Location was awesome . Room was large and clean and very comfortable .we got given 25$ gift voucher per day for snack bar and tours $30 day - that was awesome and we used them . The M lounge access was good for drinks and water - but no hot chocolate which I missed . The M LOUNGE breakfast was very limited -not really what I describe as a buffet American breakfast . Overall though the location and room comfort was the winner -would stay again

From the moment we checked in, to the time we left, we were met with amazing hospitality, smiles, and conversations with the entire staff. They go out of their way to make sure you're having a great time, offering great advice on best places to eat and drink throughout the city. Even better, we were surprised to find out about the complimentary cocktails in the afternoon and were even able to have our pictures drawn by a local caricature artist who didn't disappoint. Forever grateful to Kristy who I first met via phone and she was an absolute gem then and so to meet her in person, made it even better. She's awesome and made sure we had everything we needed throughout our stay. It's the connections and fun that make the JW Marriott an amazing place to stay in New Orleans and we will definitely be back. Thank you to everyone who made our stay so much fun - hope to see you again soon!

The staff was friendly and willing to help. There was an on-site restaurant and bar. We got rained out of our activities a couple of days we were there and it was very convenient to just hang out at the hotel bar area.

Loved view from 30th floor. Room was decorated tastefully. Bathroom was very nice with great shower that worked well. Loved the friendliness of ALL the staff. They were totally helpful, pleasant, and knowledgeable.